


Perceptive Security
SOC/SIEM Consultancy

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can a…
Published:
15 January 2026 at 23:00:00
Alert date:
16 January 2026 at 01:13:28
Source:
nvd.nist.gov
Enterprise Applications, Web Technologies
SmarterTrack version 7922 contains an information disclosure vulnerability in the Chat Management search form that exposes agent identification details. The vulnerability exists in the /Management/Chat/frmChatSearch.aspx endpoint, allowing attackers to retrieve agents' first and last names along with their unique identifiers. This represents a privacy and security risk for organizations using SmarterTrack's chat management functionality.
Technical details
Mitigation steps:
Affected products:
SmarterTrack
Related links:
https://nvd.nist.gov/vuln/detail/CVE-2020-36926
https://www.exploit-db.com/exploits/50328
https://www.smartertools.com/
https://www.smartertools.com/smartertrack
https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure
Related CVE's:
Related threat actors:
IOC's:
/Management/Chat/frmChatSearch.aspx
This article was created with the assistance of AI technology by Perceptive.
