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FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, `MailboxesController::updateSave()` persists `chat_start_new` outside th…

Published:

20 april 2026 om 22:00:00

Alert date:

21 april 2026 om 18:10:28

Source:

nvd.nist.gov

Click to open the original link from this advisory

Web Technologies, Enterprise Applications

FreeScout is a free self-hosted help desk and shared mailbox application. Prior to version 1.8.215, the MailboxesController::updateSave() function persists chat_start_new outside the allowed-field filter. This vulnerability allows users with only the mailbox signature permission to change hidden mailbox-wide chat settings through direct POST requests, bypassing UI restrictions. The vulnerability represents a privilege escalation where restricted users can modify settings they should not have access to. Version 1.8.215 addresses this security flaw.

Technical details

Mitigation steps:

Affected products:

FreeScout

Related links:

Related CVE's:

Related threat actors:

IOC's:

This article was created with the assistance of AI technology by Perceptive.

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